Understanding the NDIS
Frequently Asked Questions
Read our FAQ to learn about our NDIS services. We hope it can help you make care decisions and improve your NDIS journey.
You can contact us, and we’ll gladly guide you through determining your eligibility. You can also use an eligibility checklist to see if you meet the age, residence, and disability requirements.
NDIS offers diverse disability support, including well-being, mainstream access, living aid, early childhood, consumables, and assistive tech. Check out the NDIS support guide or chat with our dedicated team to learn more about support.
To apply to the NDIS, complete an Access Request Form that can be downloaded, obtained by phone/email, or collected in person. Another approach is by calling 1800 800 110 and making a verbal application.
An NDIS participant can receive aid in their home and living needs through these supports:
- Assistance with daily life or daily life assistance is core support for personal tasks that foster independence. It’s provided to participants individually, including in their own homes.
- Home modifications improve accessibility and comfort, funded by the NDIS. Personal care and support for daily tasks are also available to help participants live independently.
- An individualised living option (ILO) that allows you to choose your home and preferred support. It’s a support package for living as you choose in your home.
- Supported independent living (SIL) is personal support for daily tasks to promote independence and skill-building. It’s commonly used in shared living and includes personal care and meal assistance.
- Short-term accommodation (respite) funds a temporary stay away from home for up to 14 days. It’s for trying new things or when your regular carers are unavailable.
- Medium-term accommodation provides temporary housing while waiting for long-term housing solutions and is funded for up to 90 days. It requires confirmed disability-related support and a housing plan.
- Assistive technology (AT) aids daily tasks and helps people with disabilities reach their potential at home, in the community, and at work.
- Specialist disability accommodation (SDA) is specialised housing for people with high support needs. It’s more accessible and delivers better support in a shared home environment.
To learn more, you can check out the NDIS home and living section or book an appointment so we can elaborate on the best home and living support for you.
